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QuickBooks Team

Re: Currency Exchange List showing incorrect Home Currency exchange value


Hello there, Morgan de Klerk.


Thanks for letting us know about the situation you're currently experiencing. Let me share some information about the foreign exchange showing the incorrect amount.


As of the moment, there isn’t a specific time frame as to when the issue be resolved. Our engineers are diligently working towards resolving this.

 

I’d suggest contacting our Technical Support Team so they can add you to our notification list. You’ll be notified through email once an update is available.

 

To contact support:

 

  1. In your browser, enter this link: https://help.quickbooks.intuit.com/en_GB/contact .
  2. Select QuickBooks Desktop.
  3. Choose your QuickBooks for Windows version.
  4. Select the issue/topic.
  5. Click on the Get Phone Number button to see the support number.

If there's anything else that I can help you with, leave a comment below. I'll around to assist you further.