Thanks for joining this thread, @tim-hall.
QuickBooks Online (QBO) will automatically download your bank transactions if these transactions are worth less than 90 days.
Since you'll need to pick up the 11 months of your banking records for last year, you'll have to use the WebConnect process. First, you can a download a .CSV file from your bank's website. Here's are the steps:
After that, you can upload the file to QBO by performing the steps below:
For more details, please refer this helpful article: WebConnect Guide.
The steps above will help transfer your bank transactions to the program, @tim-hall. Please know that I'm always here to help if you have other online banking concerns. Have a positive day!