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QuickBooks Team

Re: Match Transactions Using Check Numbers First

Hello there, A Notary Company.

 

QuickBooks Online uses the date and amount when matching transactions. Thus, the check number isn't an option when matching. Also, bill payments only have reference number but don't have check number.

 

As a workaround, you can open the possible matches to verify if which of them is the correct match. 

 

You'll want to contact our Customer Care team, kindly follow the steps below:

 

  1. Go to the Help (question mark) icon.
  2. Click Contact us.
  3. Enter a brief description of your concern in the How can we help? field and click Continue.
  4. Choose an option in reaching our support team.

Feel free to post again if you have more questions.