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Downloaded Transactions cannot be entered

Single user, QB 2019 for Mac, v18.0.5 R6


Problem: Cannot copy from downloaded transactions to register.

To Recreate: Download transactions from multiple banks (Amex, Chase, etc.) no problem

In the "download transactions" window, a single click on any single transaction immediately causes a new register window to pop up.  The register for the associated account is open to the last line, as if I wanted to make a new entry. But the downloaded transaction is not copied to the register.


Same behavior if I highlight the downloaded transaction and press "Add one".


Tried quit / restart. Database verified OK. Tried rebuilding database.  All had no effect.


Thanks in advance for your help.