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QuickBooks Team

Re: My reconciliations have disappeared. I reconcile my account every month and now they are miss...

Hi @davebacks,


You can check your Previous Reconciliation report and Audit Trail. Let me add some details about this and help you from there.


Checking you Previous Reconciliation report allows you to know if you've reconciled for those months. And your Audit Trail shows if someone did undo your reconciliation.


You can follow these steps in pulling up the Previous Reconciliation report:

  1. Click on Reports from the menu bar.
  2. Choose Banking.
  3. Select Previous Reconciliation.

Here's how you pull up the Audit Trail:

  1. Click on Reports from the menu bar.
  2. Choose Accounting & Taxes.
  3. Select Audit Trail.

Once you've verified that there were no changes and no one changed your reconciliation, you can redo the reconciliation.


To redo your reconciliation, kindly follow the steps below:

  1. Click on Banking from the menu bar.
  2. Click on Reconcile.
  3. Choose the account to reconcile.
  4. Select the Statement Date to reconcile.
  5. Enter the Ending Balance.
  6. Click on Continue.

Don't hesitate to let me know if you have any other concerns. I'll be here to help.

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