Thanks for joining this thread, rurweide.
I want to ensure you can connect with our phone support. You’ll find the most up to date contact details by following the steps below.
These steps should get you in the right direction.
I’m adding articles to help give you a better idea on how to inactivate/activate accounts and ways to manage them.
Let me know how it goes after contacting them or if you have additional questions about QuickBooks. Please know I'm always here ready to help.