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Cannot disconnect banking accounts

Hello,

I keep having an error message trying to connect my Bank of America accounts in QBO. After a month, I thought I would try disconnecting entirely and then reconnecting. I have done this before without issue - however, when I go to edit the account, the check box with the "Disconnect this account on save" is entirely missing. It's not there for any of my connected accounts. (See screenshot). This baffles me, as I've disconnected other accounts and can't understand why the entire option, for all accounts, is missing. Did the way you disconnect accounts change? Help? Thank you!

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