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Hi there @Ryan_M  and @David-212915  thank you for your prompt response.


I guess what I'm trying to figure out is why the manual entry isn't showing up on the lists of matching transactions. As far as i know it should show up. 

If we'll look at the first example below, this is what I manually entered on QB. This has not been previously reconciled or excluded.2.png


And on the second image, the entry isn't showing on the lists. 3.png


Am not sure why this is happening and it has been an ongoing issue. The amount of what I'm trying to match doesn't matter (at least for me) since i can override whatever is in excess of the amount to be reconciled.


Hope to hear from you soon.


Thank you.

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