cancel
Showing results for 
Search instead for 
Did you mean: 

Reply to message

View discussion in a popup

Replying to:
Level 1

Reply to message

Hi there @Ryan_M  and @David-212915  thank you for your prompt response.

 

I guess what I'm trying to figure out is why the manual entry isn't showing up on the lists of matching transactions. As far as i know it should show up. 


If we'll look at the first example below, this is what I manually entered on QB. This has not been previously reconciled or excluded.2.png

 

And on the second image, the entry isn't showing on the lists. 3.png

 

Am not sure why this is happening and it has been an ongoing issue. The amount of what I'm trying to match doesn't matter (at least for me) since i can override whatever is in excess of the amount to be reconciled.

 

Hope to hear from you soon.

 

Thank you.

Need to get in touch?

Contact us