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Level 1

Funds Deposited to Incorrect Bank Account

Good day!


Need some assistance on how will I resolve the issue above issue. The company I am working with has a multiple bank account. I was reconciling bank transactions and I came across one cash deposit that was applied to incorrect bank account. I did my research and tried the ff. suggestion:


Chart of Accounts >> Select the account where the funds was incorrectly applied >> Edit >> and select the desired account where the funds was supposed to be applied.


However, this doesn't seem to work for me. I'm getting an error message that says:

"This transaction is matched to a downloaded transaction. If you want to change the account, you need to unmatch the transaction first."


I am not sure if its because initially the deposit hasn't been reconciled and is still sitting on the bank register? Need some help. Hope this makes sense.


Thank you.


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