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QuickBooks Team

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You're unable to download the information from the flash drive, Snlconstruction0. 


You can add them as an accountant user instead, so you work together. They can access your company and enter the information. 


I'll share the steps on how you can invite your accountant:

  1. Click the Gear icon.
  2. Select Manage Users.
  3. Go to the Accounting firms tab.
  4. Click Invite.
  5. Fill in the necessary fields, then click Save.

Your accountant will receive an email with instructions to access your company. 


Let me add the reference on how you can manage accountant users in QuickBooks Online


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