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QuickBooks Team
QuickBooks Team

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I appreciate you for performing some troubleshooting steps to get the memorized bank deposit working, ffboat78.

 

You are doing the right way by changing the bank account for the memorized bank deposit. This will be posted to the correct account and QuickBooks automatically record the deposit on the date and frequency you choose. To better isolate this one, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Let me show you how:

  1. In your QuickBooks, go to the File menu at the top left.
  2. Choose Close Company.
  3. In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
  4. Choose a sample file and click on it.

Then, try memorizing the deposit transaction again by following the steps in the Record and make bank deposits in QuickBooks Desktop article. Then, go to Record recurring deposits section for the steps and details. 

 

If it works, the Memorize Deposit feature may be damaged that's why it's not working as it's supposed to be. We can try re-sorting the Memorized Transaction list to fix any issues. Before doing this, just create a backup company file first. Just in case you ever run into problems, we can use your backup to restore your data. Here's how:

  1. Go to Lists on the top menu.
  2. Choose Memorized Transaction List.
  3. Tick the Memorized Transaction drop-down and select Re-sort List.
  4. Tap Yes to return the list to its original order. 

If the same something happens, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues.  Just follow the steps and detail in his article: Fix data damage on your QuickBooks Desktop company file.

 

Visit our Banking page for more insight s about managing your bank transactions in QuickBooks Desktop for Mac.

 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. Take care always.

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