Thanks for your prompt response, LPurciello. I'm here to help you redirect to the right support available with this matter.
Our Merchant Services Team will be our number one resource for this. They can take a look at your account and can further assist you right away.
Here's how to contact them:
Here are PayPal-related articles for additional guide and reference:
I'm just a post away if you follow-up PayPal concerns. Have a great weekend!