Good afternoon, @ScubaPro. 

Thanks for reaching back out to the Community. I'm so glad that my colleague was able to provide you with the steps you needed to fix the issue that was occurring in your QuickBooks Desktop (QBDT) account. 

In addition, you can check out these guides below to help your business in the future. 

• Reconcile an account

• Fix issues when you're reconciling

• Learn the reconcile workflow

The Community is always here to have your back. Let me know if you have any more questions or concerns. I'll always be around to help. Take care!