Thanks for joining this conversation and for letting us know that you're also affected by this ongoing issue. I'm here to help get this taken care of.
Currently, our Product Engineers are still working to get this fixed as soon as possible. While we don't have a firm timeline for when this investigation will be resolved, I'd suggest you contact our Phone Support Team again and provide this investigation number INV-24294.
I know you already called, but I want to make sure you'll be added to our notification list. Once you're added, we can immediately notify you once the issue has been fixed and provide you the resolution.
You can follow the same steps provided by my colleague JessT above on how to reach them.
Thanks for your understanding and patience while we look into this. Please let me know how it goes after contacting them. Should you have any other questions, don't hesitate to leave a comment below. Take care always!