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QuickBooks Team

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Hi there, @KWHouston.

 

I appreciate you took the time to let us know about this. I can share some reasons why you're experiencing bank connection issue with Chase in QuickBooks.

 

Our engineers are aware of this issue and they're currently investigating this particular occurrence. Please give our Customer Care Team a call to add you to the list of affected users. Just ask the phone agent to attach your case number to INV-21930, so you’ll be able to receive information about this once available.

 

Here's how to reach them: Get help with QuickBooks Online.

 

We’re actively working towards resolving this issue as soon as possible. Thank you for your patience and understanding.

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