Let me share information to help with your question about adding DCU account in QBO, saintjohnny.
Our chat and phone support lines for QuickBooks Online is only open from Monday to Friday, in between 6 AM to 6 PM Pacific Time. This is the reason why no one responded to you when you reached out to the during the weekend. Here's an article about their contact details: QuickBooks Online Support.
Are you also getting an error 103 when connecting your DCU bank account? Our engineers have started an investigation to determine the cause of the error when adding DCU bank accounts in QuickBooks. They're also working with the bank to come up with a permanent resolution so you can connect and download the transactions in your account.
I would recommend reaching out to our chat or phone support again during business hours. They will be asking for your account details and add you to the list of affected users. We'll send email notifications as soon as the issue is resolved.
Here's how:
- Click the Help menu in the upper-right hand corner of your QBO account.
- Type in "Talk to a human" in the chatbox, then press Enter.
- Select Get help from a human.
- Click Chat with us or Have us call you.
Feel free to check out these articles about managing banking transactions for additional references:
Feel free to ask more questions in the Community if you need anything else. We look forward to help you again.
