Let me provide you some information about New 2020/2021 Employment Allowance.
The Employment Allowance has slight changes to the criteria which impact your business eligibility. For those companies who are able to claim the allowance tax year. they must have an Employers’ NIC liability less or equal than £100,000 in the previous tax year.
Also, HMRC now requires you to include your industry type, which can be found in payroll settings. For them to calculate your tax liability to know whether you qualify or not, please check this article: Set Up Employment Allowance in QuickBooks Online Payroll.
Here's an article that will give more information about changes: Changes To Employment Allowance in 2020/21.
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