cancel
Showing results for 
Search instead for 
Did you mean: 

Reply to Message

View discussion in a popup

Replying to:
QuickBooks Team

Reply to Message

Thank for joining this thread, accounts279.

 

I'm here to help you today. Let's start by checking the pensionable items. There may be some payroll items that were not included on the calculation. That's why the employee deduction is incorrect.

 

The following steps outlined below will help verify those items:

 

  1. Click the Gear icon at the right top ,then select Account and Settings.
  2. Proceed to Payroll.
  3. Click Pension pay types to expand it.
  4. Turn on the item by clicking the toggle button. The color is green when turn it on.
    pensionableitem.PNG
  5. Click Save, then Done.

I've got these handy articles for you to help manage Pensionsync integration:

Let me know if you need additional information by commenting below. I'm always glad to help.