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QuickBooks Team

Re: I changed the account and bank for an employee's direct deposit, after I submitted payroll. W...

Hello there, stephanie17.


The payroll will get posted to the old bank account if it's still active. If it's already closed, there's a possibility that the payroll will be rejected or routed to the new account. I'd suggest contacting our payroll support team to perform a Direct Deposit trace.


Here's how:

  1. In your Quickbooks company file, click (?) Help.
  2. Click Contact us.


Don't hesitate to leave a comment below if you have other Direct deposit concerns. Thanks!