This isn’t the experience we want to leave to you, @Countryside0613.

I know the importance and urgency of getting your books balanced and process your 1099 timely. No worries, a member from our Tier 2 team will review this case further. You’ll receive updates via email or phone within the next 1-2 business days.

If you don’t get feedback from our support team within the said time frame or you have any other questions, you can reach back out so we can provide you updates and recommendations.

I’m adding this article to learn how your books transferred from QuickBooks Desktop to QuickBooks Online: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Please know that your patience and effort are appreciated. We’re always here to help and ensure everything is taken care of. Keep safe!