Could you PLEASE look at your own links and explain where we find anything that talks about this problem. You are all sending links, but don't bother to tell us where to look once we get there. Please be part of the solution - it's bad enough not having the functionality, losing business and being extremely frustrated, but your help is really not helping. Where are the supervisors? Please get someone involved. Evidently Priority Circle folks and Enterprise folks and ProAdvisor folks don't have a way of even knowing this is an issue? Not sure all of these special designations are fulfilling the purpose that we would hope they would. None of us have time for this, we are small businesses and need quick, complete assistance, not a bunch of rhetoric.