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Well I spent about 3 hours on the phone yesterday and still haven't resolved the problem. I was going to be connected to IT department, but it was a 20 minute hold, which we waited for and still didn't get through. Maria was very nice, helpful and patient, but no success.  I was told that because I don't have a payroll subscription that was all that she could do.  I have been using payroll setup every week to input check totals, that we run on an older Peachtree program. It keeps everything together and if I wanted to change to Quick Books for payroll everything would already be there. plus the reports are nicer. I have not tried to call IT yet, because I know it will probably be awhile also. I am highly suspicious that the last update I had on the 14th is what locked me out. We will see what happens

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