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QuickBooks Team

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Hello there, Karen SCR.


Thanks for bringing this to our attention. I'm here to help and provide some information about QuickBooks Online Payroll. 


We received reports about the latency and spinning wheel when accessing QuickBooks Online Payroll. Our engineers are currently investigating and working on an immediate fix. I suggest reaching out to our Customer Care Team to add your account to the list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email.


Here's how to contact our support:

  1. Go to:
  2. Click the contact us link.
  3. On the Search for something else tab, type-in Customer Support.
  4. Select Get Phone Number below. 

We appreciate your patience as we work through this. If there's anything else I can do for you, please let me know. I'll be around to help you out.

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