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QuickBooks Team

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It's great to have here in the Community, @debbiesfamilypha.


We can still update your employee's payroll history in Online Payroll if you haven't created any paychecks yet in your account. Here's how:


  1. Select the Workers menu.
  2. In the Pay section, click the Pencil icon.
  3. Scroll down to Step 6. Then select Edit (pencil icon) to edit the employee's pay history. 


However, if you've already created a paycheck, I recommend contacting our payroll support for assistance. This way, they directly check your account and help you in updating your employee's payroll.


  1. Click the Help icon and select Contact Us.
  2. Enter "Update your employee's payroll" in the description box, then click Let's talk.
  3. Choose Get a callback to connect with a support expert.


To ensure we address your concern on time, check out our support hours.


After making corrections, you can also review and verify if the employee's payroll history is correct. Simply run these payroll reports to check: 


  • Payroll Summary.
  • Payroll Summary by Employee.


Please reach out if there's anything else I can do to help, I'm determined to provide you additional assistance here in the Community.

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