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QuickBooks Team

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Glad to see you here in the Community, wayne14.


I have a few troubleshooting steps you can try to revert to the old sales tax interface. Please know you can no longer go back and use the Automated Sales Tax feature once you change it QBO.


To update the settings, follow these steps:


  1. Go to the Taxes menu on the left panel to select Sales Tax.
  2. Choose the Sales tax settings at the top right.
  3. Beside the Want to temporarily switch to the old tax center section, click the Switch here link.
  4. Press Switch to complete the process.

The following link provides an overview of the migration process from the old sales tax to the Automated sales tax feature: Switch to automated sales tax in QuickBooks Online.


If there’s anything else I can help with, post a comment in the Reply box. I’ll get back to assist further. Have a good one.

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