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Hello carlyjorich,


It would be my pleasure to answer any questions you may have about filing the W-2 form and completing taxes.


If you want to generate the correct W-2 information within QuickBooks, you'll need all the payroll information entered in the system. The data that will populate on the form is coming from the payroll information you create.


Please note you can only edit Pay History if you have not created any paychecks on the account. If you already have paychecks created and you want to enter prior payrolls, you'll need to reach out to our Payroll Support Specialists for further assistance. 


One of them will be able to provide further instructions and guide you on what you need to do next. I'm adding an article for you to reach them:


Get help with QuickBooks Online.


Please be sure to let me know if there's anything else I can do to help you here in the Community. I'll keep an eye out on your response.

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