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QuickBooks Team

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Hi there, 8184Bts.

 

Thanks for reaching out to the QuickBooks Community. I would recommend contacting our support team. Here's how to reach them:

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us: Start Messaging or Get a Callback.

They'll be able to do a screenshare and properly diagnose the issue. Please let me know how it goes. I'm only a reply away.

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