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QuickBooks Team

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Thank you for joining this thread, @BN12.

 

Let's make sure that the month chosen under Year begins on field is January. Because the YTD will be based on what month is selected. If it is January, currently there is an on-going investigation about the incorrect paid time off appearing on paystubs. 

 

I'd recommend contacting our Technical support team to add you to the list of affected users. Your account will be linked to INV-30055 and you'll receive a notification once the resolution is available. 

 

Here's how to contact support:

 

  1. Open your QuickBooks Desktop and go to Help.
  2. Choose QuickBooks Desktop Help.
  3. From the search bar type INV-30055 then, click Contact us.
  4. Choose either Call me back or Start messaging.

 

I’ve also added this article in case you need a guide to set up and track time off, vacation, sick pay, and vacation pay for your employees: Setup and pay vacation and sick time

 

Fill me in if you have additional questions about your YTD sick/vacation accruals. I'll be around to help you. Stay safe and take care always. 

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