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QuickBooks Team

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It could be possible that the file is damaged, jsb2a.  


There are some reasons why this occurs, which may cause damage data, and we can fix this by performing the Verify data and Rebuild utility tools in QuickBooks Desktop. This way, it'll return to its default order and automatically fixes minor company record data issues.  


If the program is in multi-user mode, you need to change to single-user mode (Go to File> Switch to Single User Mode). It is very important that you have to create a backup copy of your company file before running Verify and Rebuild Data.    


Verify Data: 


  1. Press the File menu. 
  2. Choose Utilities from the drop-down option.  
  3. Select Verify Data
  4. Tap Ok to continue. 

Note: If the verify process is successful, you are done. In case it fails due to some problem, QuickBooks will notify you to run Rebuild data. 



Rebuild Data:


  1. Click the File tab at the top. 
  2. Select Utilities from the drop-down option. 
  3. Choose Rebuild Data
  4. Click Ok on Rebuild has completed.     

You can refer to this article for a complete guide on the process of performing the steps: Verify and Rebuild Data in QuickBooks Desktop


Also, we need to make sure that your QuickBooks Desktop has the latest release. You can either perform the process within the software or download the patch through the website. Please refer to this article for further guidance: Update QuickBooks Desktop to the latest release


Please don't hesitate to reach back out to me if there's anything else you need. I want to ensure that everything has been taking care of. I'm always here to help. Have a good one! 

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