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Hello rachaelkeish,


We've received reports from other users concerning some missing information from the QuickBooks Workforce website due to migration. Our product engineers are currently working on this as quickly as possible to fix the problem.


I recommend you reach out to one of our Payroll Support Specialists. They'll be able to add you to the list of affected user and for you to receive updates via Email.


Please reach them through these steps:


  1. Log in to your QuickBooks.
  2. Click the Help tab at the top menu.
  3. Select QuickBooks Desktop Help.
  4. Click Contact Us

I'm always available here if you need further assistance with QuickBooks Workforce. You can reach out to the Community by posting a response.

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Contact us