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QuickBooks Team

Re: Sending payroll to intuit error message

Hi there, KH9.


The error message 2002 occurs when your Direct Deposit (DD) account is linked from your old company file. To transfer the DD account into the new one, I'd suggest contacting our Payroll Support Team. They'll also help you send the DD transactions in QuickBooks.


Here's how to contact them:


  1. In QuickBooks Desktop, Click Help on the top menu.
  2. Choose QuickBooks Help.
  3. Click Contact us.
  4. Choose Running Your Business in QuickBooks.
  5. Click Basic, Standard, or Enhanced Payroll.
  6. Click Start a Message to contact us.

Please reply to this post if you need anything else. Thanks!