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Hey ndrouin,


Thank you for reaching out. Our payroll systems are designed to save you time and simplify the task of paying your employees. Rates are taken directly from federal and provincial tax agencies to ensure consistent calculations and accurate tax forms. If the default rate for QHSF (FSSQ) given is not appropriate for your company, one of our payroll specialists would be happy to request the change for you. Choose from the following options to connect with an agent. 


Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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I'm here for you. Reach out any time, and I'll be happy to help.