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It's nice to see you here in the Community, TwispRiverSeed.


It's important to make sure QuickBooks is up to date on the latest release to take advantage of updates and bug fixes. You may want to uninstall and reinstall your QuickBooks.


Here's how:


  1. Uninstall QuickBooks for Mac.
    1. Close QuickBooks.
    2. From the Finder menu (search bar) on the upper right corner of your screen, choose Go Applications.
    3. Click the QuickBooks icon and drag/move it to the Trash.
  2. Reinstall the latest version.
    1. Go to QuickBooks Product Updates.
    2. Click [Change] to select your QuickBooks Desktop version.
    3. Click the Download button to download the installer file to your computer.
    4. Double-click the downloaded .dmg file.
    5. Drag the QuickBooks Desktop icon to the Applications folder to install.

For detailed steps, check out this recommended article: Update QuickBooks Mac Desktop.


And yes, you'll still be able to access your eight years of data, We can create a backup copy or your company file and restore it your QuickBooks 2016. However, before installing and using QuickBooks Desktop for Mac, it is important to know the necessary system requirements. This will ensure that QuickBooks is compatible with your computer and will help avoid problems when you start using the program.


To create a backup of your company file, here's how:


  1. From the File menu, select Back Up. 
  2. On the following dialog window, select the folder where you want to store your backup file (.dmg). NOTE: It's a good idea to save backups somewhere other than your main local drive in case of a system failure. If you have a file hosting service (such as DropBox), flash drive or other removable media, you may want to select it here.
  3. When you have chosen, click Start Backup. The name of the backup will be your QuickBooks filename with the date and time the backup completed. You have the option to view the file in Finder.

After that, let's restore the company file:


  1. Double click the .dmg file. A new window opens the "Ghost" drive.
    Note: The "Ghost" drive displays the back up of your company file along with your attachments (if applicable).
  2. Drag the company file (with .qbXXXX extension) to the folder where you want to store the company file.
  3. Drag the Attached Documents Library folder (if applicable) to the same folder as the QuickBooks company file.
  4. Click the copy of the company file saved on the desired location or go to File > Open Company.

Once the company file is restored, QuickBooks will ask you to update the file. Just click the Update button.


For detailed information about creating and restoring your company file, see the following resources below:


It'll be always my pleasure to help if you have any other questions. Just keep me posted in the comment section down below.

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