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QuickBooks Team

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Hi there, @shalynnesboutiqu.


QuickBooks Online (QBO) will depend on the information given by your bank. I suggest contacting the Square customer support team. They can investigate why your transactions are not importing to your QBO account.


In the meantime, let's click the Update button a couple of times to refresh the connection between your bank and QBO. Here's how.

  1. Go to the Banking menu or Transactions.
  2. Click the Banking tab.
  3. Locate your Square bank account and click Update a couple of times.

Here's an article you can read for more details: What to do if bank transactions won’t download or there's a bank error.


Then, you might want to check this article for guidance in categorizing your bank transactions in QBO: Assign, categorize, edit, and add your downloaded banking transactions.


Let me know in the comment section below if there's anything else I can help you with. 

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