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I appreciate you joining the thread and providing detailed information about your concern, rinerbkpg.


To cancel your old subscription, here's what you'll need to do:

  1. Sign in to
  2. Find your app or subscription in the Products & Services list.
  3. Click Details.
  4. Select Cancel Service under the active.
  5. Provide any details about why you are leaving so we can improve our services. Then, tap Continue to cancel.
  6. Hit Cancel Now to confirm your cancelation.

For more details, check out this article: Cancel your QuickBooks Desktop subscription.


Here's also a resource that you can read which you may find helpful: 

Please let me know in the comment section if you need further assistance. I'm always here to help. Take care!

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