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QuickBooks Team

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Hi there, @USA1 and @glendaw40.


Thanks for contributing to this thread. I can make sure you have the best support to help resolve your company preferences concern.


If the recommended steps given by my colleague didn't do the trick, you can directly call our phone support. They have the screen sharing tool which can help identify the cause of being unable to save company preferences.


Please follow these steps to get their contact number:

  1. Visit this link:
  2. Select QuickBooks Mac Desktop.
  3. Select the issue/topic.
  4. Click the Get Phone Number button to see the support number.

Please keep me posted on how the call goes. I'd like to make sure this is taken care of. Also, if you have other questions, just leave a comment below. Have a good one.

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