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Re: You need to reset the firewall back to factory settings....

Hello Tim Rogers,


Thank you for providing more details about your concern.


The error message tells us that your firewall blocks Internet access needed for specific QuickBooks programs or files. Let's update or configure your firewall to the latest release to resolve this issue. 


Please refer to this article for the complete steps: Configure Firewall and Internet Security Settings for QuickBooks Desktop


Once done, please restart your computer and access your QuickBooks again.


Let us know if you have any questions.