Hey there, @DecaturInvestor.
This isn’t the kind of experience I want you to have when reaching out for support.
In your behalf, I signed up to our callback process so someone from our QuickBooks support will call you and get things straightened out.
Aside from that, I’ll be updating this thread once the permanent solution is available. This way other users will know how to resolve the issue.
Please know the Community has your back. If you have any other concerns or questions about QuickBooks, leave me a comment below. I’m here to assist further.