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QuickBooks Team

Re: QB chart of account import from excel mapping

Hello there, amir201202.


Sometimes, this can happen if the company file in your QuickBooks Desktop is damaged. We can do the Verify and Rebuild Data to identify and fix these issues.


You can follow the steps in this article: Verify and Rebuild Data.


Once done, let's make sure to update your QuickBooks Desktop to the latest release. Then, import your chart of accounts again and check to see if you're getting the same details.


If you're getting the same result, please contact our Customer Care Team. We will check your import setup and investigate the issue further.


Here's how you can reach out to us:

  1. Click Help located at the top.
  2. Choose QuickBooks Desktop Help.
  3. Enter a brief description of your issue and click Continue.
  4. You can choose Message an Agent or Talk to a Specialist.

For other questions or concerns about QuickBooks Desktop, feel free to visit us here. Thanks.