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Replying to:
Nicole_N
QuickBooks Team

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Thanks for reaching back, @joalarva.

 

Receiving email notifications even after disabling the button requires a thorough investigation and I'm here to help you get the support you need.

 

If you performed the troubleshooting steps shared by my peer above but the issue persists, I recommend contacting our QuickBooks Time Support team. They have all the necessary tools to further look into your account and determine the cause of the issue.

 

You can reach out to them by following the steps below:

 

  1. Sign in to your QuickBooks Workforce account.
  2. Select Help.
  3. Enter a topic, keyword, or question. You'll get a list of articles to help answer your question.

 

You may also visit this link as a reference: Get help with QuickBooks products and services


In addition, you can manage your team member's access and permissions by reading this article: Team member settings and permissions in QuickBooks Time. This includes the different permission settings. 

 

I'll hear you out if you have more questions about your email notifications or any other QuickBooks concerns. Please make sure to reply below and I'll provide the necessary help.

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