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ok found my own solution - too bad QBO staff can't help in cases like that!


So like stated before, we made a purchase, I entered the bill. The vendor accidentally over charged us $50 at time of payment with our credit card. This payment automatically created a credit with the vendor (unapplied credit). 

We now received the money back on the credit card.  

Create "credit card credit" - Item/Service is 'accounts payable".

If you go back to your vendor account -  you now have a balance owing.

Create cheque and add both transactions - transaction amount is $ 0.00

Vendor account is now balanced.



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