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Created with Sketch. Need to update your account details or payment information for QuickBooks Desktop? Click here for our step-by-step guide.
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QuickBooks Team

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Hi there, 


I appreciate you reaching out. There's currently a known issue with connecting your RBC bank account to QuickBooks. Rest assured, our engineers are working diligently to get you back on track ASAP. 


In the meantime, I recommend manually uploading your transactions so you don't get behind on your work. You can import your transactions using .CSV files and here's a great article which shows you how: Manually upload transactions into QuickBooks Online.


Give this a try and if you have questions, I recommend contacting our support team using this link.