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Let me help you get a refund, @joshua-essential.
To check and process your refund request, I suggest reaching out to our Customer Support for QuickBooks Self-Employed (QBSE). Their tools can validate this request in a safe and secure environment.
Here's how to reach them:
- Log in to your QBSE account.
- Click the Assistant button at the top.
- Type Talk to human at the chat box.
- You'll now be provided with support options that is available at that time.
Check this article for more information: Contact QuickBooks Self-Employed Support.
Stay in touch if you have other concerns by leaving a comment below. I'm always glad to help in any way I can. Have a great rest of the day.