Greetings Miceal,
I commend you for trying the steps shared by my colleagues.
We'll help you locate the damaged transactions and fixed the error. I’d encourage you to give us a quick call so our phone agents can assist you in resolving this.
Here's how to reach us:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- If asked, select QuickBooks Mac Desktop.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
I'm sure they'll take care of this for you. I'd like to make sure that you're able to resolve this concern, so please let me know how it goes by posting a comment below. Best regards.
