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QuickBooks Team

Re: QuickBooks Pro 2019 Desktop Pro Upgrade - employee info did not convert

Hello there, @RSActg.


You may need to verify and rebuild the data in QuickBooks Desktop (QBDT) to bring back the employee information. Verifying and rebuilding data in QBDT self-identifies and self-resolves the most commonly know data issues. I'm here to help guide you how.


To verify the data:


  1. Go to the File menu.
  2. Select Utilities.
  3. Click on Verify Data.

To rebuild the data:


  1. Click on the File menu.
  2. Select Utilities.
  3. Select Rebuild data.

For additional reference, you may check this article: Verify and Rebuild Data in QuickBooks Desktop.


Please know that I'm always here to help you if you have any other QuickBooks questions. Have a great day ahead!