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Re: Just bought QB Pro 2019. When I try to email an invoice, the program freezes. Tried several t...

There are a few possible reasons why QuickBooks freezes or stops working, bpm1. It's possible that:

  • the user profile is damaged.
  • the company file is corrupted.
  • the QuickBooks or Windows components are damaged.

We have different ways to fix this and make sure you can email the invoices. Let's use the Refresher tool to fix QuickBooks processes. You can download the tool under Solution 1 in this article: Solutions For When QuickBooks Stops Working.

 

You can follow Solutions 2-5 if you need more troubleshooting steps.

 

I'll be right here if you have further questions with this.