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Auto Backup Intermittent

Hi,

 

I was using QuickBooks 2016 for Mac and I had Auto Backups set for whenever I close down the software. It used to work fine, but then it would work some times and other times it would not. I recently upgraded to QB 2019 and the issue still occurs. I am running OS High Sierra. Any ideas?

 

It always works when I do it manually.

 

Thanks!

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