Hi, kris. We periodically adjust our prices to ensure that we can continue providing top-notch products and support, both now and in the future.

Rest assured, you can still continue to enjoy the benefit of an ACH cap depending on your specific plan and may also receive lower card rates compared to our standard pricing plan. If you qualify for discounts, you can request a rate review for your account.

Here are the following requirements you must meet:

• You processed through QuickBooks Payments:
  • In QuickBooks Online, you have maintained an average processing amount of $10,000 over the past three months.
  • In QuickBooks Desktop, you have maintained an average processing amount of $15,000 over the past three months.
• You have consistently used QuickBooks Payments for the past three or more consecutive months.
• Your account is currently free of any fund holds and is in excellent standing.

For more information, please refer to this article: Request a rate review of QuickBooks Payments discount fees.

If you meet the criteria, please reach out to our customer support team so that we can initiate a review of your account rates.

Moreover, you can visit this material for guidance if you notice a recent payment you accepted is on hold: Learn about funds on hold in QuickBooks Payments.

Please don't hesitate to reply below whenever you have further inquiries about the processing fees for QuickBooks Payments. I am always available and eager to assist.