SALE EXTENDED 70% OFF QuickBooks for 3 months*   Ends 12/8

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
ClarenceCort_B
QuickBooks Team

Reply to message

Hello @AbundanceResourcesLLC, once an invoice is marked as "Deposited," it cannot be changed back to "Due". You can either clear the payment record to revert the status or create a new invoice with the correct status and send it to the payor.
 

Here’s how you can clear the payment:
 

  1. Locate the invoice you want to update and open it.
  2. Select View Payment to access the payment details.
  3. On the Receive Payment page, click the Clear Payment at the bottom-right corner.
  4. Once done, hit the Record and close.
  5. When the prompt appears, click Yes to confirm and proceed.
     

cnxmail-my.sharepoint.com__x__r_personal_divinamercy_nabaunag_concentrix_com__layouts_15_doc2.aspx_sourcedoc=%7B5DD5C6FE-C666-41FD-B184-EB19424BF488%7D&file=Team%20Divina%20Tracker.xlsx&action=defau (1).png
 

If you have additional questions, feel free to comment down below.

Need to get in touch?

Contact us