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QuickBooks Team

Re: Job Costing - Hourly Cost Rate Error

Thanks for the clarification, JLR9. 


I checked our list or reported issues and found a similar concern as yours. With this, I recommend reaching out to our customer support team. They'll add your account to the list of affected users so you'll receive email updates once resolved. 


Here's how to contact us: 

  1. From the Help icon indicated with a question mark, select Contact us
  2. Enter your concern that you can't enter hourly rates to your employees on the Projects page
  3. Then, click Let's talk
  4. You have two options to connect with us. It can be through chat or call

Always know the Community team is always around to help you with your questions. 

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